Onion has been designed by doctors, shaped by their expertise and tested by real people. We know how tough it can be to navigate complex health journeys. So we’ve given you the tools and information you need to make it all much easier to understand.
Every aspect of our game-changing platform has been tested by practising clinicians and patients.
Informed by verified medical education resources.
Content curated by our medical expert ambassador community.
Designed to help you and your care team make the most of every conversation.
A healthcare app that wants to show you it is possible to understand medical information.
Onion Ambassadors
Onion is powered by a community of doctors, nurses, researchers and patient advocates who share the same goal – to make healthcare clearer, fairer, accessible and more personalised.
They know every health journey is unique. They know the pain points patients and their loved ones face everyday. Onion helps you feel seen and understood, so you and your care team can make better decisions together.
Absolutely. Your health data is encrypted and stored securely. We will never sell it, share it, or use ads, ever. You do not need to give any personally identifying data to use the platform.
What makes Onion different from Google or other health apps?
Every explanation in Onion is based on verified medical sources and reviewed by clinicians. No scare tactics. No guesswork. Just clear, trusted, scientific facts delivered to you in plain language.
Will Onion help to diagnose me?
No and that’s a good thing. Onion doesn’t diagnose; it helps you understand what might be happening so you can have better, more informed conversations with your doctor.
How does Onion help me prepare for appointments?
Onion helps you make the most of the short time you get with your doctor. You can arrive prepared with clear symptom logs, questions, and patterns that tell your full story — not just what you remember in the moment. Afterwards, Onion helps you to understand what was discussed, track next steps and stay organised between visits.
How does Onion help doctors and healthcare teams?
Clinicians helped to design Onion because they understand that access to factual health information that fits an individual’s unique life story is very difficult to find. They know that individuals who understand their health better are far more likely to have better long term outcomes. Plus by sharing your symptom logs and insights, your doctor can see how things have changed over time, rather than receive just a snapshot during a rushed appointment. That means better conversations, more personalised advice and care plans that truly fit your circumstances.
What kinds of health issues can Onion help with?
Onion supports all adult medical, surgical and gender-related conditions — from chronic illnesses to general health questions — bringing clarity to your unique journey. Onion does not support mental health issues nor does it provide information to manage children’s health - what we would term as paediatric medicine.
Who created Onion?
Onion has been built by a team of doctors, researchers and patient advocates who want healthcare to be clearer, fairer and more personal. They live these challenges everyday, are fully aware of the pain points individuals face in navigating their healthcare journeys and built Onion to help fix them.
Do I need medical knowledge to use Onion?
Not at all. Everything in Onion is explained in plain English — designed for real people, not professionals. We avoid jargon where we can, but in situations where jargon is used, we will translate that terminology into understandable language.
How often should I use it?
As often as it helps you. Some people will log on daily, others will use it before or after appointments. Onion fits naturally around your life and health journey. We’ve built an environment that you customise depending on what you need help with.
Does it cost anything to use Onion?
You can get started for free. Onion’s core features like symptom tracking, reminders and our unique educational resource centre will always be free to use. After your free trial, premium chat features can either be accessed on a Pay As You Go basis or via Monthly or Annual subscriptions. But the essentials that help you understand and track your health will always be accessible. Much like the platform itself, you make the decisions, you choose how you’d like to use Onion and all it has to offer.
